IDBI Bank Recruitment 2023

The Customer Experience Agent is responsible for providing excellent customer service to IDBI Bank customers. This includes answering customer questions, resolving customer issues, and providing support to customers using IDBI Bank products and services. The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and be able to learn quickly and adapt to new challenges.

IDBI Bank Careers

Responsibilities:

• Answer customer questions and resolve customer issues
• Provide support to customers using IDBI Bank products and services
• Escalate complex customer issues to the appropriate team
• Maintain and update customer records
• Generate reports on customer interactions

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Skills:

• Bachelor's degree in a related field, or equivalent experience
• 1+ years of customer service experience
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to learn quickly and adapt to new challenges