Tech Mahindra Careers 2023

Tech Mahindra Front-Line Employees are responsible for providing direct customer service to Tech Mahindra's customers. They work with a variety of stakeholders, including customer service representatives, sales representatives, and technical support representatives, to ensure that customers receive the best possible service.

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Responsibilities:

• Greet and welcome customers
• Answer customer questions and provide information about Tech Mahindra's products and services
• Resolve customer issues and complaints
• Provide technical support to customers
• Process customer orders and payments
• Collect customer feedback and suggestions

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Skills:

• Excellent customer service and interpersonal skills
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize
• Proficiency in Microsoft Office Suite