Zomato Careers 2023

Zomato Supervisors are responsible for overseeing the operations of Zomato's delivery partners. They work with delivery partners to ensure that they are providing excellent customer service and delivering food orders on time. Supervisors also play a key role in resolving customer issues and managing the Zomato delivery fleet.

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Responsibilities:

• Oversee the operations of Zomato's delivery partners
• Monitor delivery partner performance and provide feedback
• Resolve customer issues and manage complaints
• Manage the Zomato delivery fleet and ensure that it is operating efficiently
• Track delivery partner metrics and report on performance
• Train and mentor new delivery partners

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Skills:

• Excellent leadership and management skills
• Strong problem-solving skills
• Ability to work under pressure and meet deadlines
• Excellent customer service skills
• Proficiency in Microsoft Office Suite