Swiggy Careers 2023

The Client Service Specialist is responsible for providing support to Swiggy's restaurant partners. This may include tasks such as onboarding new partners, resolving partner issues, and providing guidance on Swiggy's products and services. The Client Service Specialist must be able to build relationships with partners, be responsive to their needs, and provide a high level of customer service.

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Responsibilities:

• Onboard new restaurant partners
• Resolve partner issues
• Provide guidance on Swiggy's products and services
• Escalate complex issues to the Client Service Manager
• Work with other teams within Swiggy to ensure that partner needs are met

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Skills:

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to build relationships and trust
• Ability to work independently and as part of a team
• Problem-solving and analytical skills