Google Recruitment 2023

The Customer Service Executive is responsible for providing support to Google's customers. This may include tasks such as answering customer questions, resolving customer issues, and providing guidance on Google's products and services. The Customer Service Executive must be able to build relationships with customers, be responsive to their needs, and provide a high level of customer service.

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Responsibilities:

• Answer customer questions about Google's products and services
• Resolve customer issues
• Provide guidance on how to use Google's products and services
• Escalate complex issues to the Customer Service Manager
• Work with other teams within Google to ensure that customer needs are met

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Skills:

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to build relationships and trust
• Ability to work independently and as part of a team
• Problem-solving and analytical skills