Capgemini Careers 2023

Capgemini is looking for highly motivated and customer-focused Help Desk professionals to join our team. As a Help Desk professional, you will be responsible for providing technical support to Capgemini's clients. You will also be responsible for maintaining and updating records.

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Responsibilities:

• Provide technical support to Capgemini's clients
• Manage and resolve customer inquiries and issues
• Install and configure software and hardware
• Troubleshoot and repair technical problems
• Maintain and update records
• Escalate complex issues to senior team members

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Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
• 1+ year of experience in a help desk role (preferred)
• Strong understanding of computer hardware and software
• Excellent troubleshooting and problem-solving skills
• Excellent customer service and communication skills
• Ability to work independently and as part of a team