Wipro Recruitment 2023

As a Customer Success Manager at Wipro, you will be responsible for managing the customer journey from onboarding to renewal. You will work with customers to understand their needs and ensure that they are getting the most out of Wipro's products and services.

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Responsibilities:

• Manage the customer journey from onboarding to renewal
• Understand customer needs and ensure that they are getting the most out of Wipro's products and services
• Provide customer support and resolve customer issues
• Identify opportunities to upsell and cross-sell Wipro's products and services
• Track customer satisfaction and make necessary improvements

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Skills:

• Excellent communication skills, both written and verbal
• Strong customer relationship management skills
• Ability to work independently and as part of a team
• Ability to think strategically and creatively
• Ability to manage multiple projects simultaneously