Vedantu Recruitment 2023

The Help Desk Associate is responsible for providing technical support to Vedantu's customers. This includes answering questions about Vedantu's products and services, troubleshooting technical issues, and providing assistance with account management. The ideal candidate will be a highly organized and detail-oriented individual with excellent communication and problem-solving skills.

Vedantu Careers

Responsibilities:

• Answer questions about Vedantu's products and services
• Troubleshoot technical issues
• Provide assistance with account management
• Escalate issues to the appropriate team or individual
• Maintain a knowledge base of technical articles and FAQs
• Track and report on customer support metrics

Vedantu Jobs Near Me

Skills:

• Excellent communication and problem-solving skills
• Strong understanding of Vedantu's products and services
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with help desk software