Apple Recruitment 2023

The Front Desk Manager is responsible for overseeing the day-to-day operations of the front desk at an Apple retail store. This includes greeting customers, answering questions, resolving issues, and ensuring that the front desk is clean and organized. The ideal candidate will be a highly organized and detail-oriented individual with excellent customer service skills.

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Responsibilities:

• Greet customers and answer questions about Apple products and services
• Resolve customer issues in a timely and efficient manner
• Manage the front desk staff
• Ensure that the front desk is clean and organized
• Track and report on front desk metrics

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Skills:

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer relationship management (CRM) software