BYJU'S Recruitment 2023

The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the Customer Service team. This includes tasks such as managing customer inquiries, resolving customer issues, and providing training and support to the team. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and interpersonal skills.

BYJU'S Careers

Responsibilities:

• Oversee the day-to-day operations of the Customer Service team
• Manage customer inquiries and resolve customer issues
• Provide training and support to the Customer Service team
• Monitor customer satisfaction levels and make recommendations for improvement
• Other duties as assigned

BYJU'S Jobs Near Me

Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with CRM software