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The Back Office Assistant is responsible for providing administrative support to the Back Office Operations team at Swiggy. This role will work closely with the team to ensure that the back office operations run smoothly and efficiently.

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Responsibilities:

• Manage and maintain customer records
• Process orders and payments
• Handle customer queries and complaints
• Coordinate with delivery partners
• Maintain inventory levels
• Prepare reports and presentations
• Other duties as assigned

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Skills:

• Excellent communication skills, both written and verbal
• Strong organizational skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficient in Microsoft Office Suite
• Experience with a variety of customer relationship management (CRM) software