Qatar Airways Career 2023

We are seeking a Virtual Assistant to join our team at Qatar Airways. The Virtual Assistant will be responsible for providing administrative and operational support to our customers through various communication channels, such as email, chat, and phone. The ideal candidate should have excellent communication skills, experience in customer service, and the ability to work in a fast-paced environment.

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Responsibilities:

• Provide Customer Support: The Virtual Assistant will be responsible for providing exceptional customer support to our customers through various communication channels, such as email, chat, and phone.
• Resolve Customer Inquiries: The Virtual Assistant will be responsible for resolving customer inquiries related to flight bookings, baggage handling, and other travel-related issues.
• Maintain Customer Records: The Virtual Assistant will be responsible for maintaining accurate and up-to-date customer records in our database.

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Skills:

• Communication Skills: The Virtual Assistant should have excellent communication skills, including verbal and written communication, to effectively communicate with customers.
• Customer Service: The Virtual Assistant should have experience in customer service, including the ability to resolve customer issues and provide exceptional customer support.
• Multitasking: The Virtual Assistant should have the ability to multitask and manage multiple communication channels simultaneously.