Vedantu Recruitment 2023

The Customer Service Manager is responsible for leading the customer service team and ensuring that customers receive a high-quality service experience. This includes setting customer service goals, developing and implementing customer service policies and procedures, and managing the customer service team.

Vedantu Careers

Responsibilities:

• Set customer service goals and objectives.
• Develop and implement customer service policies and procedures.
• Manage the customer service team.
• Monitor customer service performance.
• Resolve customer complaints and issues.
• Represent the company to customers.

Vedantu Jobs Near Me

Skills:

• Strong customer service skills.
• Excellent communication skills.
• Problem-solving skills.
• Leadership skills.
• Teamwork skills.
• Analytical skills.