Cognizant Jobs

Job Title: Front Desk Manager - Cognizant

Location: IP EXTENSION, Delhi

Job Description: We are looking for a dynamic and customer-oriented Front Desk Manager to join our team at Cognizant in IP EXTENSION, Delhi. As a Front Desk Manager, you will be the face of our organization, responsible for managing the front desk operations and ensuring a positive and professional experience for our clients, visitors, and employees. Your role will involve overseeing the reception area, coordinating administrative tasks, and providing exceptional customer service. This is an exciting opportunity for individuals with strong leadership skills and a passion for delivering excellent service.

Cognizant Careers

Responsibilities:

1. Front Desk Operations: Manage the front desk operations, including greeting and welcoming visitors, answering phone calls, and addressing inquiries in a prompt and courteous manner. Ensure the reception area is clean, organized, and presentable. Maintain a professional appearance and demeanor at all times.
2. Administrative Support: Coordinate and perform administrative tasks such as managing incoming and outgoing mail, scheduling appointments, and maintaining office supplies. Assist with travel arrangements, meeting coordination, and other administrative duties as required. Handle sensitive information with confidentiality and discretion.
3. Customer Service Excellence: Provide exceptional customer service to clients, visitors, and employees. Act as a point of contact for resolving queries, concerns, and complaints in a timely and effective manner. Maintain a positive and helpful attitude, and ensure a professional and welcoming environment for all stakeholders.

Cognizant Jobs Near Me

Skills and Qualifications:

• Bachelor's degree in Business Administration or a related field is preferred.
• Proven experience in a similar role, such as Front Desk Manager, Front Office Manager, or Receptionist Supervisor.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent customer service and problem-solving abilities.
• Proficiency in using office equipment and computer applications, including Microsoft Office suite.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Leadership qualities with the ability to supervise and motivate a team.