Flipkart Recruitment 2023

As a Sales Consultant at Flipkart, your main responsibility will be to assist customers in making informed purchase decisions and providing them with a delightful shopping experience. You will engage with customers through various channels, including phone calls, emails, and chats, to understand their requirements, address their queries, and guide them through the buying process. With your product knowledge and excellent communication skills, you will contribute to achieving sales targets, building customer loyalty, and promoting the brand reputation of Flipkart.

Flipkart Careers

Responsibilities:

1. Customer Engagement: Interact with customers through phone calls, emails, and chat platforms to understand their product requirements, provide product recommendations, and address any queries or concerns they may have. Ensure timely and accurate responses to customer inquiries, striving to provide excellent customer service.
2. Sales Generation: Utilize your product knowledge and understanding of customer needs to promote relevant products and services, upsell and cross-sell additional products, and maximize sales opportunities. Meet or exceed assigned sales targets and contribute to the overall revenue growth of Flipkart.
3. Product Knowledge: Stay updated with the latest product offerings, features, and promotions on Flipkart's platform. Demonstrate a strong understanding of product specifications, benefits, and competitive advantages to effectively communicate them to customers and assist them in making informed purchase decisions.

Flipkart Jobs Near Me

Skills and Qualifications:

• Ability to multitask and work in a fast-paced, target-driven environment.
• Proficiency in using technology platforms and customer relationship management (CRM) tools.
• Positive attitude, self-motivated, and result-oriented mindset.