Mondelez Recruitment 2023

The Customer Success Associate is responsible for providing support to customers of Mondelez products and services. This includes responding to customer inquiries, resolving customer issues, and providing customer training. The ideal candidate will have strong customer service skills, a problem-solving mindset, and the ability to work independently and as part of a team.

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Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide customer training on Mondelez products and services
• Work with other departments to improve customer satisfaction

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Skills:

• Strong customer service skills
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of Mondelez products and services