Cognizant Jobs

Job Title: Receptionist - Cognizant

Location: Goverdhan Bihari Colony, Delhi

Job Description:

As a Receptionist at Cognizant, you will be the first point of contact for clients, visitors, and employees, creating a positive and welcoming atmosphere. Your primary responsibility will be to greet and assist guests, manage incoming calls, and provide general administrative support. With your friendly demeanor, strong communication skills, and organizational abilities, you will contribute to maintaining an efficient and professional front desk operation.

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Responsibilities:

1. Front Desk Operations: Greet and welcome visitors in a courteous and professional manner. Register guests, issue visitor badges, and notify employees of visitor arrivals. Manage incoming calls, screen and forward them to the appropriate individuals, and take accurate messages when necessary.
2. Administrative Support: Provide general administrative assistance, including managing incoming and outgoing mail, scheduling appointments, and maintaining office supplies. Assist with meeting room bookings, arrange catering, and ensure meeting rooms are well-prepared for client or internal meetings.
3. Customer Service: Address client inquiries and requests promptly and professionally. Provide information about Cognizant's services, direct clients to the appropriate departments or individuals, and ensure their needs are met efficiently.

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Skills and Qualifications:

• Communication: Excellent verbal and written communication skills to effectively interact with clients, visitors, and employees. Ability to convey information clearly, listen attentively, and respond in a courteous and helpful manner.
• Organization and Multitasking: Strong organizational skills to manage multiple tasks simultaneously, prioritize responsibilities, and meet deadlines. Attention to detail to ensure accuracy in managing visitor records, scheduling, and administrative tasks.
• Professionalism: Maintain a professional appearance and demeanor at all times. Ability to handle sensitive and confidential information with discretion and maintain a high level of professionalism in interactions with clients and employees.