Ericsson Careers 2023

We are looking for a highly motivated and customer-oriented individual to join our team as a Call Center Representative. The ideal candidate will have strong communication and interpersonal skills, as well as the ability to handle multiple tasks simultaneously.

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Responsibilities:

• Answer customer inquiries
• Resolve customer complaints
• Provide technical support to customers
• Process customer orders
• Maintain customer records
• Other administrative tasks as required

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Skills:

• Strong communication and interpersonal skills
• Excellent customer service skills
• Ability to handle multiple tasks simultaneously
• Attention to detail
• Proficient in Microsoft Office Suite
• Knowledge of telecommunications