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The Customer Support Engineer is responsible for providing technical support to Swiggy's customers. The ideal candidate will have a strong understanding of computer systems and networks, as well as experience in troubleshooting technical problems.

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Responsibilities:

• Provide technical support to Swiggy's customers via phone, email, and chat
• Troubleshoot technical problems with Swiggy's products and services
• Escalate technical problems to the appropriate team as needed
• Work with other teams to improve the quality of Swiggy's customer support

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Skills:

• Strong understanding of computer systems and networks
• Experience in troubleshooting technical problems
• Excellent communication and problem-solving skills
• Ability to work under pressure