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Job Description: Quality Control Coordinator - Cognizant

Location: Goverdhan Bihari Colony, Delhi

Cognizant, a global leader in technology services and consulting, is seeking a detail-oriented and quality-driven individual to join our team in Goverdhan Bihari Colony, Delhi as a Quality Control Coordinator. As a Quality Control Coordinator, you will play a crucial role in ensuring the accuracy and compliance of deliverables, maintaining high standards of quality across projects. This is an excellent opportunity for individuals with a strong eye for detail and a passion for delivering exceptional work.

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Responsibilities:

1. Quality Assurance: Review and assess project deliverables to ensure adherence to quality standards, client requirements, and industry best practices. Conduct comprehensive quality checks, including content accuracy, grammar and spelling, formatting consistency, and adherence to style guidelines. Identify and flag any errors, inconsistencies, or deviations from standards, and collaborate with the project team to rectify and improve the quality of deliverables.
2. Process Compliance: Ensure compliance with established processes, procedures, and quality frameworks within the organization. Monitor and track key quality metrics to measure the effectiveness of quality control processes. Provide recommendations for process improvements, efficiency enhancements, and risk mitigation strategies to optimize quality outcomes.
3. Communication and Training: Collaborate with project teams and stakeholders to provide feedback, guidance, and training on quality control requirements and best practices. Conduct training sessions or workshops to enhance awareness and understanding of quality standards, tools, and methodologies. Foster a culture of quality consciousness and continuous improvement among team members.

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Skills and Qualifications:

• Bachelor's degree in a relevant field, such as English, Journalism, or Quality Assurance. A relevant professional certification, such as Six Sigma, is advantageous.
• Proven experience in quality control or quality assurance roles, preferably in a technology or services organization.
• Strong attention to detail, with the ability to spot errors and inconsistencies effectively.
• Excellent command of the English language, including grammar, punctuation, and spelling.
• Familiarity with style guides, such as AP Stylebook or Chicago Manual of Style.
• Proficiency in using quality control tools and software, such as Microsoft Office Suite or quality management systems.
• Analytical mindset with problem-solving skills and the ability to prioritize and multitask effectively.
• Strong communication and interpersonal skills, with the ability to provide constructive feedback and collaborate with cross-functional teams.
• Knowledge of quality control methodologies, best practices, and industry standards.
• Understanding of project management principles and the ability to work within project timelines and deliverables.