Zomato Careers 2023

We are looking for a passionate and customer-oriented individual to join our Customer Support team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. They will be responsible for providing support to our customers through phone, email, and chat.

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Responsibilities:

• Provide support to customers through phone, email, and chat
• Resolve customer queries and complaints in a timely and efficient manner
• Escalate complex issues to the appropriate team
• Maintain a positive and professional attitude at all times

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Skills:

• Bachelor's degree in any discipline
• 1-2 years of experience in customer support
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)