VI Recruitment 2023

We are looking for a highly motivated and results-oriented Help Desk Technician to join our team. The ideal candidate will have a passion for providing excellent customer support and be able to resolve customer issues in a timely and efficient manner.

VI Careers

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Troubleshoot and resolve customer technical issues
• Escalate complex issues to the appropriate team
• Provide technical support to customers on VI's products and services
• Maintain accurate records of customer interactions

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Skills:

• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong technical knowledge of VI's products and services
• Experience with customer service software