Tech Mahindra Careers 2023

We are looking for a highly motivated and results-oriented Help Desk Technician to join our team. The ideal candidate will have a passion for customer service and be able to resolve customer issues in a timely and efficient manner.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Troubleshoot and resolve customer technical issues
• Escalate complex issues to the appropriate team
• Provide technical support to customers on Tech Mahindra's products and services
• Maintain accurate records of customer interactions

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Skills:

• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong technical knowledge of Tech Mahindra's products and services
• Experience with customer service software