Air India Jobs

Job Description: Sales Consultant at Air India

Location: Loni Road, Delhi

Job Summary: Air India is seeking a highly motivated and customer-oriented Sales Consultant to join our team at Loni Road, Delhi. As a Sales Consultant, you will be responsible for promoting and selling Air India's products and services to customers. We are looking for an individual with excellent interpersonal skills, a passion for sales, and a strong understanding of the aviation industry. This is an exciting opportunity to contribute to the success of one of India's leading airlines.

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Responsibilities:

1. Sales and Customer Service: Assist customers in booking flights, providing information on fares, schedules, and available services. Offer personalized solutions to meet customer needs and preferences. Ensure excellent customer service throughout the sales process.
2. Promotion and Marketing: Actively promote Air India's products and services to potential customers. Participate in marketing activities such as promotional events, exhibitions, and campaigns. Collaborate with the marketing team to develop strategies for increasing sales and customer engagement.
3. Sales Reporting and Analysis: Maintain accurate records of sales transactions, customer interactions, and feedback. Prepare sales reports and provide insights on sales performance, market trends, and customer preferences. Identify opportunities for improvement and suggest strategies to enhance sales effectiveness.

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Skills and Qualifications:

• Sales Skills: Proven experience in sales, preferably in the airline or travel industry. Strong negotiation and persuasive skills to effectively close sales deals and meet targets.
• Customer Focus: Exceptional customer service skills with the ability to understand and fulfill customer requirements. Excellent communication and interpersonal skills to build and maintain positive customer relationships.
• Knowledge of the Aviation Industry: Familiarity with airline products, services, and industry trends. Understanding of flight booking systems and fare structures. Knowledge of Air India's offerings is a plus.