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SBI Jobs
Job Description: Financial Services Representative at SBI
Location: Shahdara Mandi, Delhi
Job Summary: SBI (State Bank of India) is seeking dedicated and customer-focused individuals to join our team as Financial Services Representatives in Shahdara Mandi, Delhi. As a Financial Services Representative, you will play a crucial role in providing financial advice and assistance to our customers. We are looking for individuals with excellent communication skills, sound knowledge of financial products and services, and the ability to build strong relationships with customers. This is an exciting opportunity to work with India's largest public sector bank and contribute to the financial well-being of our customers.
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Responsibilities:
- Customer Service: Provide exceptional customer service by addressing customer inquiries, resolving complaints, and guiding them through various banking transactions. Assist customers in opening new accounts, applying for loans, and managing their finances.
- Financial Advice: Assess customers' financial goals and recommend suitable banking products and services to meet their needs. Explain the features, benefits, and terms of different financial products such as savings accounts, fixed deposits, loans, and insurance policies.
- Relationship Management: Build and maintain strong relationships with customers to foster loyalty and trust. Proactively engage with customers to identify opportunities for cross-selling and upselling banking products.
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Skills and Qualifications:
- Financial Knowledge: Sound understanding of banking products and services, including savings accounts, fixed deposits, loans, and insurance. Familiarity with financial markets and investment products is an advantage.
- Customer Service Skills: Excellent interpersonal and communication skills to interact effectively with customers. Ability to listen attentively, address customer concerns, and provide clear and concise explanations.
- Sales and Relationship Management: Strong sales acumen and the ability to build and maintain customer relationships. Proven track record in achieving sales targets and delivering exceptional customer experiences.
- Attention to Detail: Meticulous attention to detail to ensure accuracy in financial transactions, documentation, and compliance-related activities.
