Tech Mahindra Recruitment 2023

Front-line employees are the face of Tech Mahindra, and they play a vital role in the company's success. They are responsible for interacting with customers and providing them with the highest level of service. Front-line employees must be knowledgeable about Tech Mahindra's products and services, and they must be able to answer customer questions in a clear and concise manner. They must also be able to resolve customer issues and problems quickly and efficiently.

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Responsibilities:

• Provide excellent customer service to both internal and external customers
• Answer customer questions and inquiries accurately and promptly
• Resolve customer issues and problems quickly and efficiently
• Process customer orders and transactions
• Maintain accurate and up-to-date records
• Work as part of a team to achieve common goals

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Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and critical thinking skills
• Ability to work under pressure and meet deadlines
• Knowledge of Tech Mahindra's products and services
• Proficiency in Microsoft Office Suite