Mondelez Recruitment 2023

The Customer Service Specialist is responsible for providing customer support to customers of Mondelez products. This includes tasks such as answering questions, resolving complaints, and processing orders. The ideal candidate will be a friendly and patient individual with excellent communication skills.

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Responsibilities:

• Answer customer questions about Mondelez products
• Resolve customer complaints
• Process customer orders
• Keep records of customer interactions
• Stay up-to-date on Mondelez products and services

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Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Bilingual (English and Hindi) is a plus