Flipkart Recruitment 2023

As a Store Manager at Flipkart, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring a seamless and delightful shopping experience for our customers. We are seeking individuals with strong leadership skills, a customer-centric mindset, and a passion for delivering exceptional service. This is an exciting opportunity to join one of India's largest e-commerce companies and contribute to the growth and success of our offline retail presence.

Flipkart Careers

Responsibilities:

1. Store Operations: Manage all aspects of store operations, including inventory management, sales tracking, visual merchandising, and staffing. Ensure the store is well-stocked, clean, and organized to meet customer expectations.
2. Customer Service: Lead a team of sales associates in delivering exceptional customer service. Train and motivate the team to provide personalized assistance, resolve customer queries, and meet sales targets.
3. Sales and Performance Management: Set sales goals, monitor performance metrics, and develop strategies to drive sales growth. Analyze sales data and customer feedback to identify opportunities for improvement and implement effective solutions.

Flipkart Jobs Near Me

Skills and Qualifications:

• Leadership and Team Management: Proven experience in leading and managing a team in a retail environment. Ability to inspire and motivate a diverse team, foster a positive work culture, and promote teamwork and collaboration.
• Customer Focus: Strong customer service orientation with the ability to understand and meet customer needs. Excellent interpersonal skills to build rapport, resolve conflicts, and handle customer inquiries or complaints.
• Retail Operations: Sound knowledge of retail store operations, including inventory management, visual merchandising, and sales techniques. Familiarity with Point of Sale (POS) systems and retail analytics tools is desirable.