Air India Careers 2023

Air India, one of the leading airlines in India, is offering exciting career opportunities for Sales Assistants to join our team in 2023. As a Sales Assistant, you will play a crucial role in providing exceptional customer service, promoting airline products and services, and contributing to the overall success of the sales team. This position requires strong communication skills, a customer-centric approach, and a passion for the aviation industry.

Air India Careers

Responsibilities:

1. Interact with customers in a professional and friendly manner, providing assistance, answering queries, and offering solutions to meet their travel needs.
2. Promote Air India's products and services, including airline tickets, ancillary services, loyalty programs, and special promotions.
3. Process ticket reservations, bookings, changes, cancellations, and payments accurately and efficiently.

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Skills and Qualifications:

• High school diploma or equivalent qualification.
• Excellent verbal and written communication skills in English. Knowledge of additional languages is an advantage.
• Customer-focused mindset with a friendly and approachable demeanor.
• Strong interpersonal skills and the ability to work effectively in a team environment.
• Basic computer literacy and proficiency in using reservation systems or airline-specific software.
• Good numerical and problem-solving abilities.
• Flexibility to work in shifts, including weekends, holidays, and evenings.