Air India Careers 2023

Air India is currently seeking enthusiastic and customer-oriented individuals to join our team as Telemarketers. As a Telemarketer, you will be responsible for promoting Air India's products and services through telephone calls, engaging with potential customers, and driving sales. This is a fantastic opportunity for individuals who possess excellent communication skills, have a persuasive demeanor, and enjoy interacting with people.

Air India Careers

Responsibilities:

1. Outbound Calling: Initiate outbound calls to potential customers to introduce Air India's products and services. Effectively communicate the features, benefits, and promotional offers to generate interest and encourage bookings.
2. Customer Engagement: Engage with customers in a friendly and professional manner, actively listening to their needs and providing relevant information. Address inquiries, provide assistance, and offer personalized recommendations to enhance the customer experience.
3. Sales Conversion: Utilize persuasive techniques and effective selling strategies to convert leads into bookings. Meet or exceed sales targets by actively promoting Air India's products, managing objections, and closing sales over the phone.

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Skills and Qualifications:

• Excellent Communication Skills: Strong verbal communication skills, clear diction, and the ability to articulate ideas effectively are essential for engaging customers over the phone. Active listening skills and the ability to adapt communication style to different customer preferences are important.
• Persuasive Abilities: A persuasive and confident demeanor, coupled with strong negotiation skills, is necessary for successfully convincing customers to choose Air India's products and services. The ability to highlight key selling points and overcome objections is crucial.
• Customer Focus: A customer-centric approach with a genuine passion for providing excellent service is important. The ability to empathize with customers, understand their needs, and offer tailored solutions is vital for building rapport and fostering customer loyalty.