Airtel Recruitment 2023

This position is responsible for providing customer support to Airtel's customers via phone, email, and social media. They must be able to resolve customer issues in a timely and efficient manner.

Airtel Careers

Responsibilities:

• Provide technical support to customers, such as answering questions, resolving issues, and providing training
• Troubleshooting hardware and software issues, such as identifying the problem, researching the solution, and implementing the fix
• Escalating complex issues to the appropriate team, such as working with engineers to resolve issues that are beyond the scope of the Help Desk
• Maintaining customer satisfaction, such as providing timely and accurate responses, resolving issues to the customer's satisfaction, and following up to ensure that the issue is resolved

Airtel Jobs Near Me

Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail
• Problem-solving skills
• Proficiency in Microsoft Office Suite
• Strong understanding of Airtel's products and services
• Tailor your resume and cover letter to each specific job you apply for.
• Highlight your skills and experience relevant to the Help Desk position.
• Practice answering common interview questions.
• Be prepared to talk about your passion for customer service and your commitment to providing excellent customer service.