Airtel Recruitment 2023

Collection Agents are responsible for collecting payments from Airtel customers. They may work in a call center or in the field, visiting customers directly. Collection Agents must be able to communicate effectively with customers and resolve any payment issues they may have.

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Responsibilities:

• Collect payments from Airtel customers
• Resolve customer payment issues
• Maintain accurate records of customer payments
• Meet or exceed monthly collection targets

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Skills:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Experience with customer relationship management (CRM) software is a plus