Amazon Recruitment 2023

The Customer Support Analyst is responsible for providing technical and customer support to Amazon customers. This includes tasks such as troubleshooting customer issues, providing product information, and resolving customer complaints. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and interpersonal skills.

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Responsibilities:

• Provide technical and customer support to Amazon customers
• Troubleshooting customer issues
• Providing product information
• Resolving customer complaints
• Escalating customer issues to the appropriate team
• Other duties as assigned

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Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer support software