Axis Bank Careers 2023

The Customer Relationship Executive is responsible for providing excellent customer service to Axis Bank's customers. This role will work closely with the sales team and technical support team to ensure that customers are satisfied with their Axis Bank products and services.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Troubleshoot technical problems and provide solutions
• Escalate complex issues to the appropriate team
• Manage customer accounts and track progress
• Provide feedback to the sales and technical support teams
• Stay up-to-date on Axis Bank products and services

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Skills:

• Excellent communication skills, both written and verbal
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficient in Microsoft Office Suite
• Experience with a variety of customer relationship management (CRM) software