Axis Bank Careers 2023

The Customer Success Associate is responsible for providing support to Axis Bank's customers after they have signed up for a product or service. This includes answering customer questions, resolving customer issues, and providing customer satisfaction. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and customer service skills.

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Responsibilities:

• Answer customer questions via phone, email, and chat
• Resolve customer issues
• Provide customer satisfaction
• Stay up-to-date on Axis Bank's products and services
• Learn about Axis Bank's customer success processes and procedures
• Participate in training and development programs
• Collaborate with other departments to ensure customer satisfaction

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Skills:

• Excellent communication and customer service skills
• Proficient in Microsoft Office Suite
• Strong ability to multitask
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines