Axis Bank Careers 2023

The Customer Support Executive is responsible for providing support to Axis Bank customers via phone, email, and chat. This includes tasks such as answering customer questions, resolving customer issues, and providing customer feedback. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer questions and resolve customer issues via phone, email, and chat.
• Provide customer feedback and suggestions for improvement.
• Escalate customer issues to the appropriate team as needed.
• Maintain accurate records of customer interactions.
• Other customer support-related tasks as assigned.

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Skills:

• Excellent communication skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer support software