Emirates Careers 2023

We are looking for a highly experienced and motivated Front Desk Manager to join our team. The ideal candidate will have a strong understanding of the hospitality industry, as well as experience in managing a front desk team. They will be responsible for ensuring the smooth operation of the front desk, as well as providing excellent customer service to guests.

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Responsibilities:

• Ensure the smooth operation of the front desk
• Provide excellent customer service to guests
• Manage a team of front desk agents
• Handle guest inquiries and complaints
• Resolve guest issues in a timely and efficient manner
• Work with other departments to ensure guest satisfaction

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Skills:

• Bachelor's degree in Hospitality Management or a related field
• 5+ years of experience in a front desk management role
• Strong understanding of the hospitality industry
• Excellent customer service skills
• Strong leadership and management skills
• Ability to work under pressure and meet deadlines