Emirates Careers 2023

Emirates is looking for passionate and customer-centric individuals to join our team as Customer Service Trainees. As a Customer Service Trainee, you will be responsible for providing excellent customer service to our passengers at all stages of their journey, from check-in to boarding to baggage claim. You will also be responsible for handling customer complaints and resolving issues in a timely and efficient manner.

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Responsibilities

• Provide excellent customer service to passengers at all stages of their journey.
• Check-in passengers and issue boarding passes.
• Assist passengers with baggage claim.
• Handle customer complaints and resolve issues in a timely and efficient manner.
• Promote and sell Emirates products and services.
• Maintain a clean and organized work environment.
• Follow Emirates' safety and security procedures.

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Skills

• Excellent customer service and communication skills.
• Ability to handle multiple tasks simultaneously and work under pressure.
• Ability to resolve customer issues in a timely and efficient manner.
• Good knowledge of Emirates' products and services.
• Ability to work independently and as part of a team.
• Ability to speak and write English fluently.