Emirates Careers 2023

Emirates is a global airline that is looking for highly motivated and customer-centric Customer Support Engineers to join its team.

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Responsibilities:

• Provide excellent customer support to Emirates' customers via phone, email, and chat.
• Resolve customer issues and answer their questions.
• Provide product recommendations and troubleshooting assistance.
• Build rapport with customers and create a positive brand experience.
• Identify and escalate complex technical issues to the appropriate team.

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Skills:

• Excellent communication and interpersonal skills.
• Ability to listen empathetically and resolve customer issues calmly and effectively.
• Strong product knowledge of Emirates' products and services.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and other relevant software.