Ericsson Careers 2023

Ericsson is looking for highly motivated and customer-focused Front-Line Employees to join its team. As a Front-Line Employee, you will be responsible for providing excellent customer service to Ericsson's customers and partners. You will also be responsible for handling a variety of tasks.

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Responsibilities:

• Provide excellent customer service to Ericsson's customers and partners
• Handle a variety of tasks, such as answering customer questions, resolving customer issues, providing information about Ericsson's products and services, managing customer accounts, processing customer orders, providing technical support, and escalating complex issues

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Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to learn new things quickly and adapt to change