Foodpanda Careers 2023

Foodpanda is looking for a Call Center Representative to join our team in [insert location]. As a Call Center Representative, you will be responsible for providing excellent customer service to our customers. You will answer their questions, resolve their issues, and help them have a positive experience with Foodpanda.

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Responsibilities:

• Answer customer calls and emails
• Resolve customer issues and complaints
• Provide information about Foodpanda's products and services
• Cross-sell and upsell Foodpanda's products and services
• Collect customer feedback
• Maintain accurate customer records

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Skills:

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Ability to handle multiple tasks simultaneously
• Proficient in using computers and customer relationship management (CRM) software