Position title
Foodpanda Careers 2023 - Job Card - Customer Care Associate Post
Job Location
India
Remote work from: IND
Base Salary
Rs.11,500-Rs.18,600 Per month
Qualifications
Graduate, 12th Pass
Employment Type
Full-time
Description
Foodpanda Careers 2023
Foodpanda is looking for a highly motivated and customer-focused Customer Care Associate to join its team. The Customer Care Associate will be responsible for providing excellent customer service to Foodpanda's customers. This includes answering customer questions, resolving customer issues, and providing support to customers throughout the food ordering and delivery process.
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Responsibilities:
- Answer customer questions about Foodpanda's products and services.
- Resolve customer issues promptly and efficiently.
- Provide support to customers throughout the food ordering and delivery process.
- Escalate complex customer issues to the appropriate team.
- Maintain accurate and up-to-date customer records.
- Provide feedback and suggestions to improve the customer experience.
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Skills:
- High school diploma or equivalent.
- 1+ year of experience in a customer service role.
- Excellent customer service skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask and prioritize tasks.
- Proficiency in Microsoft Office Suite.
Hiring organization
Date posted
November 6, 2023
Valid through
March 31, 2024
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