HDFC Bank Careers 2023

The Credit Counselor is responsible for providing financial counseling to HDFC Bank customers who are struggling with debt. This includes helping them develop a budget, create a debt repayment plan, and manage their finances. The Credit Counselor must be a highly empathetic and compassionate individual with excellent communication and problem-solving skills.

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Responsibilities:

• Assess the financial situation of customers who are struggling with debt
• Develop a budget and debt repayment plan with customers
• Provide financial counseling and support to customers
• Refer customers to other resources, such as credit counseling agencies or bankruptcy lawyers, as needed
• Maintain accurate records of customer interactions

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Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Empathy and compassion for customers
• Knowledge of financial counseling and debt management