ICICI Bank Recruitment 2023

As a Customer Service Manager at ICICI Bank, you will be responsible for leading a team of customer service representatives. You will be responsible for ensuring that the team provides excellent customer service to ICICI Bank's customers.

ICICI Bank Careers

Responsibilities:

• Lead a team of customer service representatives
• Ensure that the team provides excellent customer service
• Resolve customer issues in a timely and efficient manner
• Escalate customer issues to the appropriate team as needed
• Monitor the performance of the team and make necessary adjustments
• Develop and implement training programs for the team

ICICI Bank Jobs Near Me

Skills:

• Excellent communication skills, both written and verbal
• Strong leadership skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced, dynamic environment