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Job Description: Implementation Specialist

Position: Implementation Specialist Location: Bhola Nath Nagar, Delhi Company: Qatar Airways

Job Summary: We are currently seeking a skilled and detail-oriented Implementation Specialist to join our team at Qatar Airways. As an Implementation Specialist, you will be responsible for coordinating and overseeing the successful implementation of various projects and initiatives within the organization. Your primary focus will be on ensuring the smooth transition and adoption of new systems, processes, and technologies. The ideal candidate for this position should possess strong project management skills, excellent communication abilities, and a customer-centric approach.

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Responsibilities:

Project Coordination: Collaborate with cross-functional teams to define project scope, objectives, and deliverables. Develop detailed project plans, timelines, and resource allocation strategies. Monitor project progress, identify potential risks, and proactively implement mitigation measures.
System Implementation: Lead the implementation of new systems, processes, and technologies, ensuring smooth integration with existing infrastructure. Coordinate with IT teams and vendors to configure and customize systems according to business requirements. Conduct user acceptance testing and facilitate training sessions for end-users.
Stakeholder Engagement: Engage with stakeholders at various levels to gather requirements, provide project updates, and address concerns. Build strong relationships with internal and external stakeholders to ensure their understanding and buy-in throughout the implementation process.

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Skills and Qualifications:

Bachelor's degree in Business Administration, Project Management, or a related field is preferred.
Proven experience in project management, preferably in system implementation or business process improvement.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in project management methodologies and tools.
Ability to manage multiple projects simultaneously and meet deadlines.
Strong attention to detail and organizational skills.
Customer-centric mindset and a focus on delivering high-quality solutions.
Familiarity with change management principles and techniques.
Knowledge of aviation or airline industry processes is a plus.