Air India Jobs

Job Title: Internal Sales Executive

Location: Narela, Delhi

Job Description:

Air India, the national airline of India, is seeking a highly motivated and dynamic Internal Sales Executive to join our team at our Narela office in Delhi. As an Internal Sales Executive, you will play a key role in promoting and selling Air India's services to corporate clients and travel agencies. We are looking for an individual with excellent communication and negotiation skills, a customer-oriented approach, and a strong ability to build and maintain relationships. If you have a passion for the aviation industry and enjoy working in a fast-paced environment, we invite you to apply.

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Responsibilities:

1. Outbound Calling: Make outbound calls to potential customers to promote Air India's services, including flight bookings, special offers, and travel packages. Engage in effective sales conversations, highlight the unique selling points of our airline, and convert leads into bookings.
2. Customer Relationship Management: Maintain a customer database and update customer information accurately. Build and nurture relationships with existing and prospective customers by providing excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
3. Sales Targets: Meet or exceed individual and team sales targets set by the company. Proactively identify sales opportunities, upsell additional services, and close sales to maximize revenue generation for Air India.

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Skills and Qualifications:

1. Persuasive Communication: Strong verbal communication skills to engage customers, present information persuasively, and overcome objections. Ability to build rapport quickly, actively listen to customer needs, and tailor sales pitches accordingly.
2. Resilience and Persistence: Resilient attitude to handle rejection and stay motivated in a target-driven environment. Persistence in pursuing leads, following up on inquiries, and converting potential customers into bookings.
3. Multitasking and Time Management: Efficiently manage multiple tasks and prioritize activities to maximize productivity. Ability to work under pressure, meet deadlines, and handle a high volume of calls effectively.