Jio Mart Recruitment 2023

We are looking for a highly motivated and customer-oriented Customer Care Agent to join our team. The ideal candidate will have excellent communication and interpersonal skills and be able to provide excellent customer service to JioMart's customers. The Customer Care Agent will be responsible for a variety of tasks, including:

• Answering customer queries and resolving customer issues
• Providing information about JioMart's products and services

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Responsibilities:

• Answer customer queries and resolve customer issues, such as understanding the customer's issue, providing the customer with the information or assistance they need, and resolving the customer's issue
• Provide information about JioMart's products and services, such as understanding the customer's needs, providing the customer with information about the products and services that are available, and answering the customer's questions

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Skills:

• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to remain calm under pressure
• Ability to work long hours, including nights and weekends