Mondelez Recruitment 2023

We are looking for a highly motivated and experienced individual to join our team as a Customer Service Manager. The ideal candidate will have strong customer service and leadership skills, as well as the ability to manage and motivate a team.

Mondelez Careers

Responsibilities:

• Lead and manage a team of customer service representatives
• Provide excellent customer service to customers via phone, email, and chat
• Resolve customer complaints and issues
• Work with other departments to improve customer satisfaction
• Analyze customer data to identify trends and opportunities

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Skills:

• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to manage and motivate a team
• Problem-solving skills
• Analytical skills