Mother Dairy Recruitment 2023

We are looking for a highly motivated and customer-oriented Customer Care Associate to join our team. The ideal candidate will have a strong understanding of customer service, as well as the ability to work independently and as part of a team.

Mother Dairy Careers

Responsibilities:

• Answer customer calls and emails, such as providing information, resolving issues, and taking feedback
• Solve customer queries and complaints, such as by researching the issue, finding a solution, and following up to ensure that the issue is resolved
• Escalate complex issues to the appropriate team, such as by working with other departments to resolve the issue
• Maintain a high level of customer satisfaction, such as by providing timely and accurate responses, resolving issues to the customer's satisfaction, and following up to ensure that the issue is resolved

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Skills:

• Strong understanding of customer service
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in using various customer service software