Myntra Recruitment  2023

Myntra is looking for experienced Customer Service Managers to join our team across India. As a Customer Service Manager, you will be responsible for leading and managing a team of customer service representatives, ensuring that they provide excellent customer service and support to our customers. You will also be responsible for developing and implementing customer service strategies, and analyzing customer feedback to identify areas for improvement.

Myntra Jobs For Freshers

Responsibilities:

• Lead and manage a team of customer service representatives
• Ensure that the team provides excellent customer service and support
• Develop and implement customer service strategies
• Analyze customer feedback to identify areas for improvement
• Work with other departments to ensure that customer service issues are resolved quickly and efficiently
• Stay up-to-date on the latest customer service trends and best practices

Myntra Jobs Near Me

Skills:

• 5+ years of experience in a customer service management role
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with CRM software is a plus
• Ability to speak and write fluent English